Toggle is a fully digital insurer that offers auto, renters and home insurance in a limited number of states. Its quoting tool allows users to see their rates upfront and lets them read sample policies before they commit to one. Discounts aren’t called out individually, but instead baked into the final rate. It also doesn’t use a hard sell and offers customers the ability to cancel at any time.
Toggles are an important part of the interface, but they can be challenging to design properly. It’s essential to make sure that the toggle is clearly labelled and describes what it does, and that its state can be quickly discerned from the surrounding context. This helps users to understand what they’re actually switching on or off, and avoids confusion over what effect a toggle has.
When designing a toggle, it’s also important to consider its accessibility. A toggle switch should be accessible to users with visual disabilities and other impairments, so that it’s easy for them to reach and activate. This means that the toggle should be easily differentiated from its surroundings, and that it uses high-contrast colors to signal its state. It’s also important to consider societal and cultural differences, especially when using color as a signifier; red for on and green for off can be confusing for users who may associate those colors with stop signs or traffic lights.
The visibility toggles allow owners to hide some content from viewers while retaining the ability to change it back on. Toggles can be used to hide article sections, containers, images, maps, key/value items, prompt linked articles, quotes and aloud boxes. However, some elements of the article cannot be hidden with this feature, such as the vignette and the article title.
It’s also possible to add a toggle to a form, such as a survey, to let the user choose between multiple options (eg, if they would like to receive updates from the company). Adding a toggle in this context can be a great way to allow users to customize the interface without compromising privacy.
Using toggles in long forms can create confusion over whether the user needs to click Save or Confirm to apply changes. This can be avoided by using a checkbox as the replacement for a toggle switch. This is also important for forms that are used to sign up for services, as it can be easier to verify consent and compliance with legal disclaimers when the option is a checkbox rather than a toggle.
It’s also a good idea to avoid overusing toggles in long forms, as they can become frustrating for users who have to wait a short while for the system to process their request. Instead, it’s better to use a checkbox in these cases, as this will ensure that users are immediately aware of the result of their action. This can reduce frustration and the likelihood of users abandoning the form.
